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Bug#457057
Date: Mon Jan 21 2008 - 09:45:05 EST
To Whom It May Concern:
In order to be fully updated regarding my wrangles with members of your association, I would suggest looking at the information compiled below, and then reading the rest of this message.
My patience, which I've often been told is considerable, is now exhausted. So, I must resort to threats. If I don't receive all the assistance that I requested in a reasonable amount of time (1 week), I will begin complaining about this experience to all the relevant non-profit watchdogs that I can identify. (I can assure you that I'm an assiduous web researcher.) I will also post my complaints on any web sites, blogs, and newsgroups which I consider relevant. I will also write emails to any individuals which I consider it worthwhile to contact regarding this matter, and I will also write emails to publications which I consider relevant.
While I understand that your organization is not-for-profit and that therefore I cannot expect maximum efficiency, I don't think I've been or that I'm being unreasonable.
Diego de Soto
original bug report:
http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=457057
first subsequent and relevant email exchange:
Date: Thu, 20 Dec 2007 08:10:46 -0800 (PST) From: "Diego de Soto" <diego_de_soto@yahoo.com> Subject: Re: Fwd: Re: Bug#457057: (no subject) To: "Colin Watson" <cjwatson@debian.org> Thanks Colin. My apologies about the single-line email; I'll look into the configuration of my email program. Best, Diego
Colin Watson <cjwatson@debian.org> wrote:
On Wed, Dec 19, 2007 at 12:42:15PM -0800, Diego de Soto wrote:
> I am forwarding the email that I received from a person who apparently was mistakenly asked to help me with a bug.
This happened because apparently your whole report reached the BTS on a single line, which caused it to assign your report to multiple packages including 'boot':
> > Package: installation-reports Boot method: <4.0 r1 "Etch" - Official i386 BC Binary - 1 20070820 - 20:20 CD> Image version: <4.0 r1 "Etch" - Official i386 BC Binary - 1 20070820 - 20:20 CD> Date: <14 Dec. 2007> Machine: Processor: Intel Core 2 Duo T7100 Memory: 1 GB RAM, 120 GB HD Partitions: <3 GB ext2 & 3 GB swap area> Output of lspci -nn and lspci -vnn: not sure what this means and don't have time to find out, sorry Base System Installation Checklist: [O] = OK, [E] = Error (please elaborate below), [ ] = didn't try it Initial boot: [O] Detect network card: [O] Configure network: [E] Detect CD: [O] Load installer modules: [O?] Detect hard drives: [O] Partition hard drives: [O] Install base system: [E] Clock/timezone setup: [O] User/password setup: [O] Install tasks: [ ] Install boot loader: [ ] Overall install: [E] Comments/Problems: > I don't remember if the loading of the installer modules went well; hence the question mark. When setting up the network, I get an
error
> message: "Network autoconfiguration failed". This may simply be due to the fact that I don't have an internet connection. When I try to install the base system, I get the following error messages: "Debootstrap Error" and "Failed to determine the codename for the release." Also, due in part to the non-intuitive nature of the installation instructions, I deleted part of Windows (enough so that I no longer had access to it) during the partitioning process.>
I've looked at the raw mail you sent and this seems to be a problem with your mail program (Yahoo! Mail?). Perhaps you need to configure it to send plain-text e-mail without auto-formatting, or some such.
In any event, Mike Hommey has already reassigned this to just the 'installation-reports' package, where it belongs.
Cheers,
--
Colin Watson [cjwatson@debian.org]
another sent email:
Date: Mon, 14 Jan 2008 06:14:37 -0800 (PST) From: "Diego de Soto" Subject: unanswered bug report To: installation-reports@packages.debian.org Hello,
Below you will find the bug report that I filed roughly a month ago. I am dismayed that I have not yet received a response to my query, since my computer has been useless for the past month. I do not own another computer and do not have a desk job, and hence have to pay for access to computers at any point that I want to use one. Given this wait period, I hope that you can answer my message in the next twenty-four hours. I need, at this point, to be able to configure Debian to be able to:
1. use a standard word-processing package that can read various MS and other file formats
2. use Skype (audio only)
3. use a standard web browser
4. listen to mp3 files (this requirement is not for my entertainment)
5. read PDF files
Regards,
Diego
second subsequent and relevant email exchange:
Date: Tue, 15 Jan 2008 00:45:37 +0100 From: "Geert Stappers" To: "Diego de Soto" CC: installation-reports@packages.debian.org Subject: Re: unanswered bug report Op 14-01-2008 om 06:14 schreef Diego de Soto:
> Hello,
>
> Below you will find the bug report that I filed roughly a month
> ago. I am dismayed that I have not yet received a response to my
> query, since my computer has been useless for the past month.
According
http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=457057
there was a response the very same day.
There is also visable that the original posting had no line breaks.
(It was malformed, everything was on the same line )
unanswered email:
Date: Tue, 15 Jan 2008 02:56:45 -0800 (PST) From: "Diego de Soto" Subject: Re: unanswered bug report To: "Geert Stappers" stappers@stappers.nl another (unanswered) email from me:
Date: Mon, 14 Jan 2008 06:14:37 -0800 (PST) From: "Diego de Soto" Subject: unanswered bug report To: installation-reports@packages.debian.org
#message46057385027102161069094801742524402618979909 { overflow:auto; visibility:hidden }
YAHOO.Shortcuts.hasSensitiveText = false; YAHOO.Shortcuts.sensitivityType = []; YAHOO.Shortcuts.doUlt = false; YAHOO.Shortcuts.location = "us"; YAHOO.Shortcuts.lang = "us"; YAHOO.Shortcuts.document_id = 0; YAHOO.Shortcuts.document_type = ""; YAHOO.Shortcuts.document_title = ""; YAHOO.Shortcuts.document_publish_date = ""; YAHOO.Shortcuts.document_author = ""; YAHOO.Shortcuts.document_url = ""; YAHOO.Shortcuts.document_tags = ""; YAHOO.Shortcuts.annotationSet = { "lw_1200926458_0": { "text": "
stappers(at)stappers.nl", "extended": 0, "startchar": 359, "endchar": 378, "start": 359, "end": 378, "extendedFrom": "", "predictedCategory": "", "predictionProbability": "0", "weight": 1, "type": ["shortcuts:/us/instance/identifier/email_address"], "category": ["IDENTIFIER"], "context": "include line breaks Geert Stappers
stappers(at)stappers.nl wrote Op 14-01-2008 om 06:14" }, "lw_1200926458_1": { "text": "
http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=457057", "extended": 0,
"startchar": 801, "endchar": 855, "start": 801, "end": 855, "extendedFrom": "", "predictedCategory": "", "predictionProbability": "0", "weight": 1, "type": ["shortcuts:/us/instance/identifier/URL"], "category": ["IDENTIFIER"], "context": "for the past month According
http://bugs.debian.org/cgi-bin/bugreport.cgi?bug=457057 there was a response the" }, "lw_1200926458_2": { "text": "Yahoo! Mobile", "extended": 0, "startchar": 1133, "endchar": 1145, "start": 1133, "end": 1145, "extendedFrom": "", "predictedCategory": "ORGANIZATION", "predictionProbability": "0.679211", "weight": 0.35, "type": ["shortcuts:/us/instance/organization/company/yahoo_property"], "category": ["ORGANIZATION"], "context": "friend newshound and know-it-all with Yahoo Mobile Try it now", "metaData": { "yprop_name": "Yahoo! Mobile", "yprop_url": "
http://mobile.yahoo.com/" } } }; YAHOO.Shortcuts.overlaySpaceId = "97546169"; YAHOO.Shortcuts.hostSpaceId = "97546168"; Yes, there was a response, but
unfortunately it was from a person who said that the message had been misrouted to them and that they thus could not help me. I am aware of the fact that the posting was all on one line, and will, in the future, make sure to include line breaks.
---------------------------------
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