Support Level

I have requested 7 servers PE2950, they came with RHEL 5 preinstalled  actually
i have requested the RHEL 5 separately and i paid full price of it, now i receive the following message from the Linux support in our country that
they have reduced my support level from standard to basic, but i want to insist using the support level standard instead of basic what shall i do, i think its the mistake of the dealer ...or

the letter:

Since the acquired servers already include an OEM RedHat Licenses preinstalled and according to RedHat Corp rules, you will loose the standard level of support that comes with GFS and Cluster suite to the basic level of support.

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madunix
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