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Re: outlook 2000 vs latest outlook express deployment

From: Bronek Kozicki <brok(at)rubikon.pl>
Date: Fri Nov 22 2002 - 04:23:35 EST

jmcguire@sbcs.com wrote:
> The choice really comes down to whether you are using groupware

Microsoft Outlook (opposite to Outlook Express) has one "feature" which makes working with it especially difficult when it comes to handling "abuse" or "mail delivery error" problems. It's hiding headers of RFC822 attachments; ie. not possible to see whole message received by Microsoft Outlook in RFC822 format (whole message = headers + body in single view). Of course, you may see headers (view > options menu) , but still you cannot see whole message . Even worse, if message contains multiple parts and/or RFC822 attachments, its MIME headers and boundaries are displayed in mentioned window, but still there's no content displayed between MIME boundaries. The end result is that if you happen to receive multipart and/or HTML spam with Microsoft Outlook, it's next to impossible to prepare correct report (with full RC822 message included) to the right abuse. Also if person handling usual abuse or postmaster activities happens to use Microsoft Outlook, his job is quite difficult, because he/she does not have an easy way to read whole message (headers + body in RFC822 format) attached to reports received.

For this reason I recommend staying away from Microsoft Outlook if you are not forced to . Which actually means what John McGuire wrote above. If you happen to use Exchange without its groupware features, you problably do not need Exchange at all.

B. Received on Tue Nov 26 00:17:12 2002

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