need help with public keys

I am new to this group . So hello to all , and thanks in advance for any help you can provide .
I am trying to exchange public keys with another company so we can do transfers yet , when I send them my id_rsa.pub they say they format is wrong, I look at my private key and that is the kind of format they want. My public key just has :
RSA nowscrambled text.

Any ideas would be great as there is a lot of pressure to get this done. Thorsten Hofrichter
The Coca-Cola Company
Infrastructure and Support Team
Phone: 404-676-2240
Email: thofrichter@na.ko.com Received on Fri Dec 20 13:12:02 2002