RE: How to authentificate an user via telephon?

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RSA-mobile utilizes cellphones, wireless devices, pagers etc, for 2-factor authentication
that could be a viable solution depending on cost to implement and cost to manage. I would think it would cut down on calls regarding passwords if the user could do 2-factor authentication and change their own password or recover their password.

Art

• -----Original Message----- From: Marc Cuypers [mailto:m.cuypers@pandora.be] Sent: Wednesday, December 04, 2002 9:45 AM To: security-basics@lists.securityfocus.com Subject: Re: How to authentificate an user via telephon?

> Hello colleauges,
>
> imaging the following situation:
>
> User calls the helpdesk to reset/alter some kind
> of account-password (NT, RAS, PKI-PIN ...) and you
Helpdesk calls user back at a known telephone number (could be a mobile number).

Marc

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