looking for a security postion

From: tellno <tellno1(at)yahoo.com>
Date: Mon Mar 31 2003 - 13:31:39 EST

Ralph Emery							3520 Chastian Court         Office
404-591-8254					Alpharetta, GA 30004  Mobile
770-595-1750					raemery@adelphia.net            
EMPLOYMENT EXPERIENCE
Product and Infrastructure Support Eng.	GuardedNet,
Inc    
Product Integration Engineer			Atlanta, GA

(Feb 2002 – Present)

Primary Consulting from February 2001 between ISS and GuardedNet during the alpha stages of the GuardedNet product while it was deployed in the Managed Security Services operations center. Joined fulltime in February 2002 with responsibilities for the initial setup of product support for Guardenet's NeuSecure product, which consisted of installation and troubleshooting for all customers. Developed a testing environment for vendor security products to included installation, analyzing and interfacing with the NeuSecure product. Corrected and maintained the Company’s VPN, firewall and local area network. Assisted GuardedNet’s Services organization with client penetration testing and security auditing issues

X-Force Global Technology Manager Internet Security Systems
Managed Security Services (MSS) Atlanta, Ga.
(Feb 2001 – Feb 2002)

Managed a team of three engineers and worked closely with management team, network engineers, and account managers to enhance security business to ensure that all sales and engineering was implemented properly. Beta tested ISS Site protector product for MSS operations prior to its release to public. Developed a voice/text messaging system for IT-ISAC customers so they can be alerted when threat has been encountered. Assisted MSS Operations with troubleshooting of known and unknown threats on client networks. Design and developed security system to monitor threats from Cisco ADSL routers for ISS KK (Japan), which allowed ISS to close a 20 million dollar contract

X-Force Special Operations Security Engineer Internet Security Systems
Managed Security Services (MSS) Atlanta, Ga.
(Dec 1999 – Feb 2001)

One of 4 engineers to build the MSS operations center in Atlanta to what it is today. Have worked on a variety of security projects, including assisting implementing a protection and surveillance solution for Australia’s backbone communications network during the 2000 Summer Olympics. One of four engineers to build the first web based console event viewer of realsecure threat data, which later became the prototype of site protector.

X-Force Support Engineer Internet Security Systems  

(May 1999 – Dec 1999) Atlanta, Ga.

Developed and maintained a vendor product lab to assist X-force developers in determining possible known vulnerabilities in the products. Intelligence gathering from Hacker sources for possible exploits to be used in Internet security systems product lines. Maintained ISS Forum as moderator to include email subscriptions and Content management. Assisted Emergency Response Services in many forensic investigations for their clients. Architecture a mobile lab for use during Y2K, which helped ISS identify and decode the TFN2K DDOS threat.

Senior Technical Support Engineer		Internet Security
Systems      


(May 1997 - May 1999)				Atlanta, Ga.

Provided technical support for all Internet Security Products to ISS customers via telephone and e-mail. Maintained a 95% closure rate for support calls on the same day for ISS products to include Real Secure, Internet Scanner, and System Security Scanner. Mentored the support team and assumed responsibility as Technical Support Manager while role of Technical Support Director was being filled. Assisted support personnel with customer problems to include diagnosing, suggesting solutions, career pathing and training. Assisted field support and sales personnel with customer comments and questions with products and installations in complex networks.

Customer Service Engineer  			Hypercom, Inc


(Oct 1997 – May 1998)				Roswell, Ga.

Responsible for designing and implementing network solutions for internal and external Hypercom Clients including onsite troubleshooting of equipment and networks.
Projects included
• Design and implementation of national and international voice and data carrier networks using a combination of landlines, microwave, satellites, X.25 packet networks, public and frame relay technologies • Customer interface to hypercom direct clients and lucent technologies in problem solving, implementation and installation to include consolidating legacy, LAN, voice and video branch networks over frame relay services
• Consulted for lucent technologies implementation of nationwide broadband data networking services supporting ATM and frame relay access for transport of voice, video and data
Equipment used for the projects included Hypercom B-STDX switches, Startom IPX, EIN view and Hp open view

Product Support/Network operations Manager Siemens Business Services
(Jan 1996 – Oct 1997) Norcross, Ga.

UNIX and network consultant for Siemens operating companies globally. Technical Support Engineer for UNIX and network systems group. Network operations manager responsible for a team of three system administrators and 9 network analysts.

	Responsibilities included:
•	System and network architecture design,

implementation for DNS, DHCP, Firewalls, Proxy Servers, Web services, e-mail systems, Novell servers, Windows NT servers and ip address management for Siemens operating companies.

•	Developed system and application monitoring tools.
•	Support network operations team with automated

alarms, Trouble ticket system and web based documentation.

•	Primary interface with German counterparts.
•	Liaison between the director and engineering group
•	Project Manager with counterparts based in Munich

Germany of Border gateway protocol ring of Cisco routers throughout the United States and Germany. • Applied troubleshooting skills to resolve connectivity challenges, bottlenecks, and other day-to-day network challenges on a homogenous NT/Unix networks
Engineer: Frame Relay Services and X.25 services

    Concert (Contract Oct- 1995 Jan 1996) Atlanta, GA
Responsible for the day-to-day operations and architecture of Stratcom IPX frame relay circuits, voice and Telematics X.25 packet switching networks. Implemented and maintained 20 UNIX systems providing Concerts Frame Relay network Management application software to engineers. Implemented web based documentation of customer networks and statistics of network outages.

Network Analyst						       Home Depot, Inc. (Dec
1990- Oct 1995)						     Atlanta, GA.
•	Performed network installations and management

functions for Home Depot wide area networks and local area networks.
• Converts existing X.25 Vsat network over to frame replay network for all home deport stores and divisional offices resulting in 0% downtime. • Implemented and documented Hermins (Home Deport Enterprise Management Integrated Network system), which monitored all voice and data communications to include store UNIX systems.
• Conducted Training for network operators as second level support analysts in troubleshooting hypercom, synoptics, Novell and data communications equipment, • Responsible for Hypercom router, terminal server support, Point of sale equipment and configurations for all stores
• Performed troubleshooting on vtam, IBM and HPUX, Novell, Data general and Ethernet equipment. Staff Sergeant (Warrant Officer Candidate) U.S. Army

        (Jan 1990 - Dec 2001) Various Duty Stations

Job Responsibilities in the fields of 33V (Electronic Intercept Aerial Specialist), 67N (helicopter Crew Chief) and 97L Interrogator, Interpreter and translator
• Appointed Technical Area Security Officer and Information System Support Officer to support PC and various military communication systems, Training and orienting personnel to the personal computers and applications.
• Project management of installations in the foreign language area to include new classes, foreign language CBT, software and military exercises.
• Responsible for upgrades of operating systems and applications. Support Financial systems and new troop in processing systems, Donated Windows NT server with Microsoft exchange to support Military company e-mail
(65-users)

• Design and implemented mobile local area network that tied the Counter intelligence group with the interrogation group for better communications and streamline information sharing.
• Support 3RD Army Military intelligence Computer Center Unix server and NT servers. Prepared Mission briefings, Training classes to high-level Echlin in new equipment and procedures.
• Managed 15 personal (Platoon Sergeant in daily military functions, training and duties to achieve commanders mission.
• Appointed acting First sergeant in the absence of primary first sergeant to run the company. • Lead German advisor for German team (high score in Company German language)
• Crew Chief responsible for a team of 6 mechanics servings 4 Uh-1 Huey Helicopters.
TECHNICAL EXPERIENCE
Over 13 years of hands on computer experience starting with the IBM PC and UNIX related to security and networking
Hardware: Intel/AMD Destops, laptop personal computers, Sun workstations, CD-ROM jukeboxes, laser printers, and tape devices. Broad knowledge of communications technologies and services. Sniffer Protocol Analysis equipment.
Software: UNIX Korn, Bourn, and C shell scripting. Experienced in the use of all Microsoft Office products, ISS’s Internet Security Scanner, ISS’s Database Scanner, ISS's RealSecure, System Scanner, Site Protector, Network Associates CyberCop, Mcafee Enterprise Virus Scan, eEye Retina, eEye’s IRIS, NESSUS, NetScreen ScreenOS, StoneSoft StoneGate, and Check Point Firewall-1, WebSence, WebTrends., Entercept, Okena, Raptor, ITA Symantec, Neusecure 1.5.0, 1.5.1, 1.6.0 ,1.6.1, Dragon, Ssh , Syslog, Iptable, Ipchains, Sendmail, Netiq products, Intervurt, Blackice products, Intrusion.com, Toplayer, Netforensics, Sourcefire, Snort, Cisco IDS/IOS, Cisco Pix, NFR, Active Scout, Veracity, ITA Symantec, Nagios, Some experience with HP Openview, Opensource Software, Tacacs+
Networking: Complete understanding of TCP/IP, Ethernet, DNS, NFS and NIS. Also have experience with NIS+, Novell Netware, ATM, Frame Relay, Ethernet and token ring.
Operating Systems: Fluent in the DOS, Windows 3.11, Windows 95/98, Windows NT/2000/XP Server and Workstation operating systems, Solaris, IPSO (BSD UNIX), Openbsd, Freebsd, Linux (Red Hat, Slackware) CERIFICATIONS
Check Point Certified Administrator (CCSA) – Versions 4.1 & NG
References available upon request.

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Received on Mon Mar 31 15:38:18 2003