Metro DC - junior to midlevel security position sought
Hi all,
I am looking for an opportunity to return to the world of network security,
preferably in the Fairfax county area. I bring to the table two years of
intense firewall administration in a NOC environment, great customer service
skills, and team-building ability. My resume follows for your viewing
pleasure.
SUMMARY
- Two years firewall administration and authentication experience.
- Exceptional communication and troubleshooting skills.
- Software and technologies: Microsoft Office (Word, Excel, Powerpoint,
Outlook), Windows (98, NT, 2000), Check Point Firewall-1, Entrust X.509,
Solaris, Axent Raptor, HP Openview, Remedy, Public Key Infrastructure,
SecurID, RADIUS
RELEVANT PROFESSIONAL EXPERIENCE
Data Network Executive AT&T San Jose, California 2000 ~ 2001
- Provided global, end-to-end data-related solutions, including traditional
data transport (Private Line, Frame, ATM), broadband, VPN, and outsourcing,
to mid-market customers.
- Protected revenue base and generated new revenue.
- Developed and maintained strategic business relationships with clients.
- Analyzed sales opportunities and made sales presentations.
- Acted as technical resource for salespeople within branch.
Network Security Engineer Intira Pleasanton, California 2000
- Provided internet security services for web hosting customer networks and
internal networks.
- Administered Firewall-1 on Solaris and Nokia platforms: rule base
administration and policy auditing, log file and traffic analysis, routing
and NAT, SecuRemote implementation and troubleshooting, and initial
implementation of Solaris operating system and Firewall-1.
- Defined, documented, and implemented operational procedures.
- Evaluated operations for physical security and general security awareness.
- Built team of six security engineers.
Network Security Analyst Sprint Reston, Virginia 1998 ~ 2000
- Provided firewall administration and authentication services for over
three hundred internal and external clients.
- Administered Raptor and Firewall-1 on Solaris and NT platforms: user
account management, routing configuration, NAT, rule base administration and
policy auditing, log file and traffic analysis, remote access VPN
configuration and troubleshooting, and content filtering with
WebSense/WebNOT.
- Acted as Certificate Authority for Entrust X.509 digital certificates:
established standardized process flow for certificate administration, and
wrote technical documentation and provided training for certificate end
users and Registration Authorities.
- Provided technical support via phone and email to customer points of
contact.
- Developed PERL scripts to automate the issuance of certificates, reducing
labor requirement by 85%.
- Administered SecurID database of over fifteen hundred users: instituted
improved process flow for token issuance, troubleshot authentication issues
with users, wrote technical documentation and provided training for
end-users.
- Tracked client issues using Remedy-based trouble ticket system.
- Used HP OpenView to monitor the health and connectivity status of all
client security devices.
- Trained new associates in troubleshooting techniques and firewall
administration.
- Established and maintained strong rapport with internal and external
customers.
Client Services Specialist Sprint Reston, Virginia 1997 ~ 1998
- Provided voice service support for a rapidly growing account base of
mid-market customers.
- Maintained account hierarchy, including ANI, phone card, private line, and
toll free management (enhanced routing configuration, translations, and
obtaining Responsible Organization status.)
- Exceeded revenue retention and aging standards.
- Instructed customers in interpretation of bills and contracts and provided
root-cause analysis and resolution for billing discrepancies.
- Received top rating of "excellent" in customer satisfaction surveys by 95%
of customers and was regularly given verbal and written commendations from
customers.
- Participated as mentor for New Hire Program.
EDUCATION AND TRAINING
- Introduction to FireWall-1 Management, Advanced FireWall-1 Management.
Obtained Check Point Certified Security Administrator (CCSA) certification.
Midwestern State University Wichita Falls, Texas
* Completed 60 credit hours of math and computer science courses towards a
B.S. in Mathematics.
OTHER
- US Citizen * Eligible for Security Clearance * References available upon
request
Received on Mon Jun 2 16:41:39 2003
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